Nick's Construction Diecast LLC is not responsible for items damaged in shipping nor carrier related issues. All packages are included with $100 insurance. Additional insurance can be added upon request. All items will be packaged properly. We take the time to package your order with utmost care. We will handle UPS insurance claims.
All returns are subject to a 20% re-stocking fee unless the items arrive in defective condition from the factory. Returns must be authorized. Refunds will be given less the shipping cost. Nick's Construction Diecast LLC has the right to refuse returns or refunds if the return is found fraudulent. All returns must arrive in the same condition described by the customer. Returns to be shipped via UPS Ground. Label will be emailed with a return merchandise authorizition to be placed in the package.
Cancellations are not allowed for pre orders - arrival dates are beyond our control. Sometimes model manufacturers will delay production resulting in a letter arrival date. If you are ordering in stock merchandise, cancellations are possible and may be subject to a restocking fee.
In order to better serve our customers, some models on our website will come directly to you from one of our distributors. Why do we do this you may ask? As a small business, sometimes it is hard to keep some models in stock that are not regular sellers for us. Even though your order might come from a different location, we can assure you that you will be 100% satisfied with the same great service as if it were to come from our warehouse.
Thank you for your cooperation in our policies.